Trust, integrity, and reliability
that goes beyond lip service.
Over the years, we’ve found the best way to gauge
our company’s business success has been by focusing
on the success of our customers. With a 95% retention rate
serving hundreds of customers throughout the country, we’ve
experienced first hand the satisfaction that comes with
doing a job well done. This is really important to us.
We don’t compete directly with other billing service
providers. Our competition is Nordstrom, Starbucks, Southwest
Airlines, and Costco. Why? Because these companies are
raising the bar to new heights in “service expectation.” That’s
also our philosophy but with one small difference—we’re
aiming to raise that bar higher than ever before!
Our Passion
Everything we do at BestBill is measured against something
we call the “Emphatic Great.” What exactly does that mean?
Well, when we ask you, “How are we doing?” we are pursuing
a purposeful response. Our desire is to serve you
so well that you answer with a
resounding, emphatic “GREAT!” The
Emphatic Great philosophy makes us different. It
typifies who we are, what we do, and how we work—
for you.
It means that we combine innovation with unexpected
service to solve real business problems. When
you get to know us you will get to know The Emphatic
Great.
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Our Story
BestBill founders Dan and Susan Haugland are
a small business success story. They're regular people who have a desire to build
a leading, successful technology company with the best employees, best customers
and a GREAT place to work. They've found success by infusing their entrepreneurial
vision with a unique company culture of innovation and performance, which drives
superior customer service and support.
The company began with humble beginnings operating from the Haugland’s
garage in 1999. Since then, it has grown to serve hundreds of customers
nationwide. Today
BestBill operates in its 24,000 square foot headquarters
in Phoenix.
The company remains privately held, debt free and is serving a
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Our Awards
Small Business of the Year Winner
The Greater Phoenix Chamber of Commerce (GPCC) selected BestBill
as the Small Business of the Year winner at its 19th Annual Business
Awards Ceremony. The award is a testament to the company’s
business success. The award recognizes outstanding innovation,
response to adversity, community involvement, as well as an exhibition
of overall success and achievement.
Nominees for the award must
show successful growth and profitability, have operated for at
least three years, and have 100 or fewer employees. BestBill has
been a Top 10 Finalist for three years running. The GPCC is the
nation's fifth largest Chamber representing more than 5,200 members.
Download
the article.
Read what
the President/CEO of the GPCC has to say about
BestBill.
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An Arizona Company to
WatchSM
BestBill has been selected as an “Arizona
Company To WatchSM” by the Arizona Small
Business Association. The prestigious “Companies
to Watch” awards identify and celebrate
businesses moving successfully through second-stage
growth and recognize how they pursue innovation,
interact with their communities and treat their
employees.
Co-hosted with the Edward Lowe Foundation, the awards
achieve an important goal: to champion the entrepreneurial
spirit… “because
that spirit is the cornerstone of free enterprise,” says
Darlene Lowe, Chairperson.
Arizona Companies to Watch have annual
revenue or working capital between $1 million and $100 million,
employ 10 to 100 employees, and carry with them the "intent
and capacity to grow.” Several
hundred companies were nominated of which only 50 received the
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Paying it Forward
The philosophy of serving the community reaches out past office
walls. BestBill is a corporate partner of the “Annual Baby
Diaper Drive” assisting Homeward Bound, a transitional
housing program helping families with children affected by domestic
violence or homelessness. Working with others, our efforts contributed
to raising $60,000 and collecting over 55,000 diapers.
BestBill
supports several mentoring programs as well. “Camp
CEO,” a leadership program for high school girls and the
Women’s Enterprise Foundation, which supports women entrepreneurs,
are two such programs. The way we reach out to the community are
natural extensions of who we are. Our company and employees give
generously, willingly and often and have a true desire to make
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Let’s Talk
We know you put a lot of trust in the people and partners with
whom you do business. We want to earn that trust and show you
how you can do less work and make more money. Call one of our
emphatically great representatives at
1-866-237-8245 or email
us at
info@bestbill.com.
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