The Benefits of Adding Online Bill Pay to Your Billing Program

Not only does sending an online bill via email or text message make the billing and payment process more convenient for your customers, but it also helps you reduce costs associated with traditional paper billing.

Serving Your Customers With Online Bill Pay

Consumers have turned to online billing, citing its convenience, promptness, and reduction in paper as reasons for the change. As you give your customers the option to receive electronic bills rather than paper ones, you’re also providing them with the following benefits:

• 24/7 access to account information and payment opportunities. This in turn increases the chances of your company receiving payments in on time.
• Flexibility in payment options, by enabling direct payment from credit card, ACH, or transfers from a bank accound rather than reliance on paper checks can reduce late payment or payments that are lost in the mail stream.
• The ability to view their bill anywhere and from any location. With an online bill, there’s no more worrying about lost statements; instead, account information and payment status can be viewed with the click of a button.
• Security of online protection procedures. Paper bills and payments can get lost or stolen in transit. However, with electronic billing, security measures and encryptions are used to ensure that your customers’ information and data is never compromised.
• Tracking past payments and statements. Filing paper statements can be a hassle, and it can still take time to locate the information you need. With electronic billing, your customers, as well as your billing department and customer service team, have all their past activity available any time they need it.

 

Growing Your Business with Online Bill Pay

Not only will your customers appreciate the convenience of receiving an online bill, but your business will also reap the benefits. With online bill pay, you can significantly reduce the cost of printing and mailing statements. Additionally, reduced paper transactions will also support green initiatives and communicate to your customers that they too can go green opportunities by opting in for paperless bills

BestBill’s Online Bill Pay services expedite billing and payment procedures so that your business can receive and process revenue quickly, creating an environment that operates more efficiently overall. With fewer staff members assigned to processing manual payments, you’ll be able to dedicate more time and creative energy to the growth of your business and to customer service.