Outsourcing Document Processing—Save Time and Money With The Right Billing Services Partner

Is your in-house operation, or existing partner for document processing of statements, invoices, and bills, taking too long to send out your documents? Is your company dedicating too much manpower  generating monthly documents and statements in-house? Is your current billing technology archaic and preventing your billing department from doing a more efficient job? If you are in agreement with any of these questions, perhaps its time to reconsider your existing billing services partner or consider outsourcing your document processing. What may take your back-office hours, can be done in minutes with a company such as BestBill.

How to Choose a Professional Document Processing Service

First, evaluate your greatest document processing needs, and then choose a company that offers efficient and cost effective solutions that address your needs. Look for a company that has unsurpassed quality control criteria, proven and efficient integration with your current technology, combined with good old-fashioned experience and know-how.

Once you have determined your greatest needs, i.e. regular mail billing vs. online billing—you are ready to choose an outsourcing billing company. Here are a few tips and benefits to consider:

Online Document Processing and Billing

• Capitalize on time-saving online electronic bill presentment and payment, which will accelerate payment efforts and turnaround time for cash collection.
• Look for a document processing company with proven experience in eliminating errors  and has a committed and proven history of delivering documents on time, as promised.
• Make sure the billing services partner processes your documents in a secure and reliable method. The latest billing technology allows you to monitor online and in real time the progress of your billing documents from creation to entrance into the mail stream.
• Improve in-office productivity by utilizing supporting tools such as electronic pre-registration, online forms, phone technology, lockbox remittance, and in-office/kiosk technology that can be easily integrated into your billing software.

 

Regular Mail Document Processing and Billing

Look for an outsourcing billing company that can accomplish the following with your document processing for monthly invoices and statements:

• After data is sent via email or FTP, the data should be processed, converted into PDF statements, and awaiting your approval by next business day.
• Billing documents should be reviewed and accepted using the company's own cutting-edge technology.
• View the progress of your documents from creation to completion online and in real-time.
• Statements are printed and mailed but can also be printed, faxed, or emailed to the customer.
• The company offers proof of creation and mailing of your billing document with a time/date stamp or documention for proof of mailing guarantee.