Every business struggles with the stresses of billing requirements. Payers refuse to meet obligations, bills get lost, and missing revenue can strain your company’s finances. When it comes to keeping your billing accounts up-to-date and making sure that payment obligations have been met, it can be overwhelming to manage your entire billing program in-house unless you’ve invested in innovative technology or have partnered with an outside billing provider.
BestBill offers innovative and efficient ways for your company to keep your accounts current and improve your customer service. BestBill’s online billing technology called WebView™ is an all-in-one billing management portal that compliments our suite of billing services. BestBill’s billing solutions are intended to help your company save time and money, increase cash flow, and maintain professional relationships with each customer you serve.
Features of Billing Services:
BestBill offers more than printing and mailing of your company’s statements or invoices. Our suite of services and technology allows you to streamline your billing program and offers the following features and more:
- Real-Time Payment Reporting - Your billing department has online access in real time to payment information from all channels, including lockbox, mailed payments, over the phone, and online bill pay.
- Improved Customer Relations – Real-time account information and 12-month payment history is available online to both your customers and your customer service team. Easy-to-access and reliable information enhances and improve customer relations.
- Current Technology BestBill is dedicated to providing our existing and potential clients with the most current and innovative billing technology that includes regular backup, assessment, upgrades, and easy system integrations. Additionally, we are committed to maintaining the highest level of security and confidentiality with all data that passes through our facility.
- Monthly Accountability BestBill offers a wide range of reports for managing your documents and accounts. WebView has built-in mechanisms such as filters and sorting that will allow users to access the information they need and convert them to reports.
Benefits of Billing Services:
BestBill’s Billing Services include a variety of options such as Online Bill Pay, Pay by Phone, and Statement and Invoice Processing, which are intended to improve your billing efforts. When you hire a billing services company such as BestBill to handle your accounts, you can expect to:
- Save Time and Resources - Hiring, training, managing, and paying your own billing staff can eat up precious time and funds that could be better applied elsewhere.
- Decrease Lost Revenue - Much of the revenue you lose each month can be attributed to unpaid bills due to bad addresses. BestBill’s Returned Mail Service can help you overcome your returned Undeliverable As Addressed mail.
- Increase Accuracy With the split demands of revenue management and other business needs, it's easy to overlook mistakes. A dedicated online billing service can ensure accuracy of your accounting books and billing processes.
- Greater Efficiency By speeding up the billing process and remaining dedicated to serving your clients, a billing outsource partner can deliver greater efficiency, keeping your staff free to focus on customer service and other income-generating tasks.