About BestBill:

BestBill has achieved a unique performance-driven culture that sets the stage for outstanding achievements in delivering innovative billing solutions to it customers. BestBill's unique culture allows the company to achieve measurable, operational excellence, and industry excellence as evidenced by numerous awards and recognition in local and national business communities.

BestBill is unique in its approach of measuring its success. Everything is measured against BestBill's core value: "The Emphatic Great." When someone asks, "How is BestBill working for you?" The company has succeeded when the customer responds purposefully, with an emphatic "GGRREAT!" Employees acknowledge each other with "Emphatic Greats." And when a customer pays us a compliment, they sometimes say, "Can I give you that "Emphatic Great" thing?!"

BestBill demonstrates its commitment to operational excellence by measuring everything it does. BestBill meets its service excellence agreements to its customers 95% of the time, and has exceeded agreements 70% of the time! BestBill is unique in the industry--the company has created a business model that achieves this type of outstanding performance along with the capability to report these results to our customers. This sets BestBill apart.

Company Profile:

BestBill founders Dan and Susan Haugland are a small business success story. They are regular people who have a desire to build a leading, successful technology company with the best employees, best customers, and a GREAT place to work.

They've found success by infusing their entrepreneurial vision with a unique company culture of innovation and performance, which drives superior customer service and support. The company began with humble beginnings operating from the Haugland's garage in 1999.

Since then, BestBill has grown to serve hundreds of customers nationwide and has an additional location in Troy, Michigan. BestBill currently operates in its 26,000 square foot headquarters in Phoenix.